Comcent Enterprise

Everything in the open source Community Edition, plus the billing, compliance, and reporting capabilities larger teams need — with commercial licensing and support.

Built for scale, compliance, and the bottom line

Enterprise features that go beyond running calls.

Billing & Metered Usage

Track usage per organization and turn it into invoices. Metered calls, recordings, and AI minutes with per-tenant billing built in.

GDPR Workflows

Handle data-subject access and erasure requests, configure retention policies, and keep recordings and transcripts compliant by default.

Audit Logs

A tamper-evident trail of who did what and when — logins, configuration changes, call access — across every organization on the platform.

SLA Tracking

Define answer-time and resolution targets per queue, watch them live, and report on how your teams perform against them.

Outbound Campaigns

Upload contact lists, pace the dialing, and route connected calls to agents or voice bots — outbound at scale with full tracking.

Executive Summaries

AI-generated digests of call volume, sentiment, and team performance, delivered to leadership on a schedule — no dashboard digging.

Built on the open source core

Enterprise runs the same platform as the AGPL-licensed Community Edition — no forked codebase, no feature lock-in on the fundamentals. Everything you self-host today carries over.

Comcent Community Edition on GitHub →
  • Voice calls with browser-based agent dialers
  • Phone numbers, queues, call recording
  • Transcription, AI summaries, sentiment, semantic search
  • Real-time AI voice bot
  • Multi-tenant orgs, API keys, webhooks

Talk to us

Email us about your team and call volume, and we'll walk you through Enterprise licensing, deployment, and pricing.

Email contact@comcent.io

or see other ways to reach us