Calls in the browser
Agents make and take calls from a WebRTC dialer in the web app. No desk phones or extra software.
Overview
Comcent is open source voice infrastructure. It gives your team phone numbers, a browser-based softphone, queues, call recording, AI call analysis and a real-time AI voice bot, on top of the SIP trunk you already use (Twilio, Telnyx, Bandwidth and others).
You bring the carrier; Comcent handles signalling, media, routing, recording and analysis.
What you get
Section titled “What you get”Numbers and call flows
Attach numbers to your SIP trunk and route inbound calls with a visual flow editor: menus, business hours, queues and voice bots.
Recording and AI insights
Calls are recorded, and AI Insights add transcripts, summaries, sentiment, labels and semantic search. Self-hosted installs use your own storage and AI keys.
Built for developers
A REST API, webhooks that deliver each finished call as a vCon document, and multi-tenant organisations.
Two ways to run Comcent
Section titled “Two ways to run Comcent”| Self-hosted (Community Edition) | Comcent Cloud | |
|---|---|---|
| Cost | Free, AGPL-3.0 licensed | Monthly plan, paid from a prepaid wallet |
| Where it runs | Your own Linux server, with Docker Compose | Hosted by Comcent at app.comcent.io |
| Carrier | Bring your own SIP trunk | Bring your own SIP trunk |
| AI features | Use your own Deepgram and OpenAI API keys | Included minutes per plan, then usage-based |
| Upgrades | docker compose pull when you choose | Managed for you |
Quick start (self-host) From a blank Linux server to your first call.
Comcent Cloud Sign up, fund your wallet and pick a plan.
Where to go next
Section titled “Where to go next”- Architecture: the services that make up a Comcent install and how a call moves through them.
- Self-hosting: requirements, installation, configuration and operations.
- Using Comcent: day-to-day setup of trunks, numbers, queues and voice bots.
- Developers: the REST API, authentication and webhooks.